Tim kirjutas:
Milline nägi välja Pantaeniuse eitav vastus? Kopipasta palun siia, muidu ei usu:)
Aga palun, millist soovite:
Dear Mr ...,
Thank you for your email dated 31.05.2017.
We have cancelled your contracts last year September due to non-payment. We regret to inform you that our insurers are not willing to insure you again.
Please find another insurance company at your local market.
We wish you all the best for the future.
Met vriendelijke groet/Freundliche Grüße/Kind regards
...
Või siis minu kirja peale pisut leebem versioon teiselt inimeselt:
Dear Mrs ...,
thanks for your email and your detailed explanation.
Before we cancel insurance contracts due to non payment, we sent 6 times reminders to your husband, but nothing happened.
Therefore we canncelled the contracts as written and our insurers are not interested in covering your yacht again.
Sorry, but we are not able to help you on this occasion.
Freundliche Grüße/Kind regards
...
Tõsi, minu haleda hädaldamise peale sain vastuseks positiivse kirja, mille olulisim lause on siin:
Dear Mrs ...,
Thank you for your latest email. After intensive negitiations with the insurers, please find below our recommendation with our insurance solutions that are tailored to your yacht. ...
Öesõnaga, kui tahate nendega asju ajada, tasub korralik olla. Muuseas, nad pakuvad VÄGA mõistliku hinna eest meeskonna tervisekindlsutust, st vigastused ja ka surm ning kolmanda osapoole vastutust. Pean seda oluliseks. Kerekindlustust hakkan nendega nüüd arutama, seda mul enne polnud ja võibolla praegu ei tule ka. Oleneb tingimustest, eks.